Skip to main content
Part of complete coverage on

A tourist at home: Louvre director Jean-Luc Martinez goes undercover

From Sheena McKenzie, for CNN, and Nick Glass, CNN
December 2, 2013 -- Updated 1252 GMT (2052 HKT)
  • Jean-Luc Martinez, new director of the Louvre, reveals plans to shake-up establishment
  • 49-year-old comes from modest background, father was a postman, mother a caretaker
  • Wants visitors to be treated with "dignity," plans multimillion revamp of ticket area
  • Says $538m deal to build Louvre Abu Dhabi will help pay for makeover of French institution

CNN takes you "Inside the Louvre," building an intimate portrait of a museum like no other. From the handler who looks after the Mona Lisa's famous smile, to the new director, host Nick Glass meets the people at the heart of Paris' most renowned institution. Watch the 30-minute special show from Dec 2-4.

(CNN) -- It's the height of summer in Paris, and the director of the most famous art museum in the world is queuing like any other tourist.

Three-and-a-half hours later, Jean-Luc Martinez finally enters the Louvre, putting his bag through security, asking for directions, stopping to buy snacks and drinks.

It's a familiar story for anyone brave enough to join the snaking line during peak season. Less so, when you're the man who holds the key to the front door.

Jean-Luc Martinez, the new director of the Louvre.
Jean-Luc Martinez, the new director of the Louvre.

A few months after taking the top job at the Louvre, 49-year-old Martinez went on a covert mission to see what it's really like for the average Joe jostling against the snap-happy masses.

Why? "If you are a professional, there is a risk at certain times you are only going to look at the museum with the eyes of a professional," he told CNN in his first television interview with the international press, since taking the role in April.

"The people who visit the Louvre might only stop by once, and a trip to Paris is the holiday of their life. We have to make sure that they are received with a certain dignity."

Read: Discover the world's most visited museums

The people's museum?

With over 9.7 million tourists streaming through the turnstiles last year -- easily making it the most popular museum on the planet -- the biggest challenge the institution now faces is not how to increase numbers, but how to improve the experience.

How will Martinez, one of the institution's youngest ever directors, make that happen?

"I hope it will be more welcoming, which means that when you arrive at the museum there are less queues, that the people of foreign origin find reference points in their language, that with the help of Wi-Fi and apps you understand what you see," he said.

With 9.7 million people visiting the Louvre in Paris last year, it is the most popular museum on the planet. Now the famous French art gallery has a new boss... With 9.7 million people visiting the Louvre in Paris last year, it is the most popular museum on the planet. Now the famous French art gallery has a new boss...
21st century Louvre
Jean-Luc Martinez: New director of the Louvre Jean-Luc Martinez: New director of the Louvre
Louvre opens Islamic culture wing
A second Mona Lisa?
Daniel Libeskind's 'Great Buildings'

"I picture a museum in which everyone finds their space. What threatens museums is that it is only an elite which understands the works of art. I want a museum where there are young people, children, elderly people -- and that requires work."

Modest Martinez

It's an ambitious vision for the 220-year-old gallery, an institution so steeped in prestige that Martinez underwent an interview with French President Francois Hollande before being offered the role.

But then, Martinez isn't like previous directors. Growing up in social housing just outside of Paris in the 1960s, his father was a postman, his mother a caretaker of an apartment building.

A former archeology and art history professor, Martinez was head of the Louvre's Greek, Etruscan and Roman Antiquities department before taking over from 12-year director Henri Loyrette -- himself the son of a business lawyer.

Described by colleagues as a "quiet intellectual with a penchant for tweed and sweater vests," Martinez says the first time he visited the gallery as an 11-year-old on a school trip, it revolutionized his view of the world.

"I was a kid that lived in a modern city, almost entirely dating from the 1960s," he said. "And there I was, in the heart of Paris, shown works of art that were more than 5,000 years old and that history is profound."

Beyond the stars

Yet gaze across at the crowds scrambling to get a photo of the Mona Lisa -- while a room of precious Rembrandt paintings stands almost empty -- and you get the feeling not everyone shares Martinez's appreciation for the Louvre's vast collection.

"The majority of people want to see the works of art that are the most famous -- the Mona Lisa, the Venus de Milo, and the Winged Victory of Samothrace," said Martinez.

"We have to do some profound work to valorize the other collections."

We have to make sure that the people who visit are received with a certain dignity
Jean-Luc Martinez

How? Through exhibitions of lesser-known works, new educational centers, and translating information plaques into English.

Read: Europe's greatest museum treasures

Brand Louvre

Of the Louvre's 460,000 works, just 35,000 are exhibited, the rest in storage deep under the famous building.

That's where Louvre Lens comes in -- a €150 million ($200 million) sister gallery in a former mining town in northern France. Opened last year, the gleaming new building displays around 200 pieces on loan from Paris.

It's part of a growing Louvre empire, with another gallery set to open in Abu Dhabi in 2015, exhibiting 300 works from French museums.

Read: Creating an international arts hub in the middle east

The United Arab Emirates is paying €400 million ($538 million) for the prestigious Louvre name. And in times of austerity, it's a deal which will help the French institution revamp its entrance and ticket areas.

Does the deal also devalue the Louvre brand?

"No," says Martinez. "It's an agreement, a scientific partnership, an economic partnership."

With Martinez at the helm, it's also the beginning of a brave new era for the beloved institution.

Part of complete coverage on
December 4, 2013 -- Updated 1048 GMT (1848 HKT)
Henri Wosniak had only ever seen France's beloved painting -- "Liberty Leading the People" -- on postage stamps. Then the real thing turned up on his doorstep.
December 3, 2013 -- Updated 1020 GMT (1820 HKT)
As part of CNN's special series "Inside the Louvre," we asked you to share your favorite artwork via the hashtag #LouvreFavorite.
December 2, 2013 -- Updated 1249 GMT (2049 HKT)
For four hours every day, 65-year-old Sigrid Avrillier is transformed into the legendary Renaissance painter, Peter Paul Rubens.
November 28, 2013 -- Updated 2316 GMT (0716 HKT)
CNN's Nick Glass looks at the tradition of copying great works of art at the Louvre Museum in Paris.
December 2, 2013 -- Updated 1252 GMT (2052 HKT)
It's the height of summer in Paris, and the director of the most famous art museum in the world is queuing like any other tourist.
November 26, 2013 -- Updated 1410 GMT (2210 HKT)
CNN's Nick Glass explores whether or not Leonardo da Vinci's famous painting should be cleaned.
December 2, 2013 -- Updated 1253 GMT (2053 HKT)
The Louvre is the most visited art museum in the world. CNN takes a closer look at one of the most important cultural institutions of our time.
November 27, 2013 -- Updated 2129 GMT (0529 HKT)
CNN host Nick Glass takes a backstage tour of the Louvre looking at the maintenance and upkeep necessary at the world famous museum.
December 3, 2013 -- Updated 1113 GMT (1913 HKT)
The Louvre is home to some 35,000 pieces of art. Now we want to know what's your favorite work of art. Tell CNN your #LouvreFavorite.
November 19, 2013 -- Updated 1226 GMT (2026 HKT)
A daring burglary over 100 years ago tells the story of how the Mona Lisa was catapulted to international stardom.