Skip to main content
Part of complete coverage from

Income inequality and Google Maps

By John D. Sutter, CNN
November 7, 2013 -- Updated 1750 GMT (0150 HKT)
The poorer side of Lake Providence, Louisiana, south of the lake, does not appear in Google Street View.
The poorer side of Lake Providence, Louisiana, south of the lake, does not appear in Google Street View.
STORY HIGHLIGHTS
  • Readers notice the poor side of a town isn't mapped with Google Street View
  • John Sutter asks whether there is a trend with mapping and income
  • Google: "We try to cover as many streets as possible"
  • Sutter asks readers to send in examples from their communities

Editor's note: John D. Sutter is a columnist for CNN Opinion and head of CNN's Change the List project. Follow him on Twitter, Facebook or Google+. E-mail him at ctl@cnn.com.

(CNN) -- America's rich generally have better schools, tidier parks and (surprisingly enough) more trees. But are their neighborhoods also more likely to be mapped by Google?

That's the question two readers asked after I published a series of stories on East Carroll Parish, Louisiana, which I called "the most unequal place in America," based on its extraordinary level of income inequality.

The readers noticed something I hadn't: The rich side of Lake Providence, which is the largest town in the parish, is mapped in detail by Google Street View; the poor side isn't.

"After reading I your article, I wanted to see where this Lake Providence in Louisiana is. So I went to Google map and found it," wrote Sam Patadia, a 63-year-old in Houston. "Then I decided to look at the town through Google street view to see the houses there but I was surprised to find that even Google discriminates against poor. They have the street view of most of the northern part of the town but very little on the south side though the south side has more streets."

John D. Sutter
John D. Sutter

"I found it interesting that Google did not drive thru the streets on the south side like they did on the north side," another person wrote. "Maybe I am viewing in wrong but it appears that even Google divided the area."

So why map the rich side and not the poor?

I have all sorts of guesses, but Google is the only one with answers.

Unfortunately, the company wasn't much help.

"We try to cover as many streets as possible but occasionally we miss the odd one or two -- for example there may have been road work that day, a street may have been inaccessible or simply because of human error our drivers may have missed a street," a Google spokeswoman said in an e-mail to me. "It's also possible that we did drive a certain street, but discovered that when processing the imagery, the photographs collected did not meet our high quality imagery standards due to unforeseeable challenges like shadows, poor visibility conditions, etc.

"Hopefully we can come back and photograph it at a future date."

Hopefully so. Because I don't particularly buy those arguments. The odds that an entire side of the town -- a small town, sure, but still a town -- would be under construction or would be photographed during an extreme weather event strikes me as implausible.

The streets on the poor side of Lake Providence are generally narrower and harder to navigate than those on the north, so maybe that had something to do with it. Maybe fear is a factor. Perhaps the driver taking these images didn't want to drive through the poor side of town with cameras tacked to his roof. Maybe it was racism, since the poor side is largely black. Or maybe Google prioritizes areas based on the number of businesses there or the number of times Internet users search for addresses in that zone.

Those are just theories, of course, and Susan Cadrecha, a Google spokeswoman, said none of them are accurate. Lake Providence was last mapped in 2008, she said, and it is unclear why the driver mapped one side of town and not the other. The region, and Louisiana as a whole, are less mapped than the company would like, she said.

"It wasn't for any reason about the demographics or anything like that -- or it being a poor area," she told me. "That does not factor into our decisions in any way to map areas. We're constantly updating this imagery and we're constantly trying to make it as accurate as possible ... We want the whole world to be mapped, that's our eventual goal. We want people to be able to explore different areas."

And maybe I'm being unfair by raising this line of questioning. Google is a private company, even though its services, including maps, have started to feel so important that they're almost like public goods. It would make sense in a profit-minded way that they would provide Street View in places where it's most needed or most likely to be used. That's probably the reason only select parts of Africa are mapped with Street View, while much of North America and Europe are. (I asked Google what percentage of the United States is mapped with Street View and have not received a response; the company would say Street View is available in more than 3,000 cities and 54 countries, plus the Arctic and Antarctica. Google Street View cars have driven more than 6 million "unique miles" since the project kicked off in 2007, the company said). Technology costs money, and people with money tend to drive the development and deployment of tech.

Plus, Lake Providence is just one little place, one example floating in an ocean of data. There are numerous counterpoints. You can search street view in the Bronx and the south side of Chicago. In 2011, I wrote about a fascinating photography project called "A New American Picture" that used Street View to highlight poverty. That project includes Google-sourced images of poor neighborhoods in New Jersey, California, Illinois, Texas, Arkansas, Maryland, New Mexico, Florida and elsewhere.

Cadrecha told me Google added Street View functionality to Skid Row in Los Angeles earlier this year.

So, there are poor neighborhoods on Street View. Plenty. But it is somewhat amazing to me that in this one little town -- the one that happens to be the most economically divided in the country -- the divisions extend into the very way the place is mapped.

Maybe that has real implications for life there, and maybe it doesn't. It's certainly easier to find a new place if you can take a digital look at where you're headed. It may matter more for how outsiders, like those who e-mailed me, see the town.

But the symbolism is what gets me.

Part of Lake Providence -- a substantial part, which includes the public high school and some businesses -- is missing on Google Street View. The digital version of Lake Providence, in that sense, is like the real world: Its poverty is hidden.

Is that true in your community? Take a look and let me know.

The opinions expressed in this column are solely those of John D. Sutter.

ADVERTISEMENT
Part of complete coverage on
October 30, 2013 -- Updated 2142 GMT (0542 HKT)
Columnist John Sutter journeys to the place with the highest level of income inequality in the United States.
November 12, 2013 -- Updated 2230 GMT (0630 HKT)
East Carroll Parish, Louisiana, has the highest income inequality of any county or parish in America. But that can change.
October 30, 2013 -- Updated 0220 GMT (1020 HKT)
Meet a storeowner, a nun and a missionary who are trying to bring people together in the most unequal place in America.
November 1, 2013 -- Updated 1851 GMT (0251 HKT)
One reader called in tears. Dozens sent e-mails. The overwhelming message: What can we do to help?
October 29, 2013 -- Updated 2314 GMT (0714 HKT)
What does inequality look like where you live? iReport would love to see.
October 30, 2013 -- Updated 2306 GMT (0706 HKT)
Meet the man who wanders Lake Providence carrying an American flag.
October 30, 2013 -- Updated 0059 GMT (0859 HKT)
You might assume New York is the American capital of income inequality. You'd be wrong.
October 30, 2013 -- Updated 2143 GMT (0543 HKT)
Policies that favor the rich keep the gap wide, John Sutter writes.
October 29, 2013 -- Updated 2342 GMT (0742 HKT)
Income inequality is going up, up, up in America. In Brazil, meanwhile, it's been dropping for years.
October 29, 2013 -- Updated 2318 GMT (0718 HKT)
President Obama called it "the defining issue of our time" in his 2012 State of the Union, but he did so without ever uttering the phrase "income inequality."
Learn whether you're a member of the 99% or the famous 1%.
If wages kept pace with productivity, most of us would be richer. But by how much?
The answer may depend partly on your income. Find out their odds with this calculator.
August 23, 2013 -- Updated 1133 GMT (1933 HKT)
Earlier this week, John Sutter asked readers of his column to submit ideas for a list of "99 must-reads on income inequality." Here's the list.
October 30, 2013 -- Updated 1537 GMT (2337 HKT)
Economic justice, as President Obama argued, is the unfinished business of the Civil Rights movement.
August 7, 2013 -- Updated 1330 GMT (2130 HKT)
I'll spare you the stats and simply ask one question that's not considered nearly often enough in the post-Occupy era: Is America's current income distribution fair?
September 17, 2013 -- Updated 1132 GMT (1932 HKT)
We've turned the rich into caricatures.
July 25, 2013 -- Updated 2148 GMT (0548 HKT)
It's getting harder to shock people with stats about income inequality. Maybe the debate should focus on morality.
ADVERTISEMENT